Welcome LF Marketing. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our custom merchandise. By accessing or using our website and placing an order, you agree to comply with these terms and conditions. Please read them carefully before proceeding with any purchase.
Agreement to Terms
By accessing our website and using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not access the website or use our services.
Products and Orders
a. Product Descriptions: We strive to provide accurate and detailed descriptions of our custom merchandise, including materials, sizes, colors, and customization options. However, we do not warrant that the product descriptions or other content on our website are error-free, complete, or up-to-date. If you have any questions about a product, please contact our customer support team.
b. Order Placement: To place an order, you must follow the instructions on our website and provide accurate and complete information. By placing an order, you confirm that you are legally authorized to make the purchase and that all information provided is true and accurate. We reserve the right to refuse or cancel any order at our discretion.
c. Customization and Artwork: When personalizing your merchandise with custom designs, logos, or artwork, you affirm that you have the necessary rights and permissions to use and reproduce such materials. You agree to indemnify and hold us harmless against any claims or liabilities arising from the unauthorized use of copyrighted or trademarked content.
Pricing and Payment
a. Pricing: Please note that the prices for our custom merchandise are not displayed on the website as they are tailored to the specific requirements of each order. All prices are quoted in US dollars (USD) and are subject to change without prior notice. We strive to provide accurate pricing for each unique order, but errors may occasionally occur. In the event of a pricing discrepancy, we will communicate the final cost to you before proceeding with your order.
b. Payment: We accept various payment methods, as indicated on our website. By providing payment information, you authorize us to charge the applicable amount in US dollars (USD) for your custom order. Payment must be made in full before we can process and ship your order.
Shipping and Delivery
a. Shipping: We offer shipping services to the specified destinations as mentioned on our website. Shipping fees and delivery times may vary depending on the shipping method selected and the destination. Additional charges, such as customs duties or taxes, may apply and are the responsibility of the customer.
b. Delivery: While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates or times. Delivery delays may occur due to factors beyond our control, such as weather conditions, carrier issues, or customs procedures. We are not liable for any losses or damages arising from delays in delivery.
Returns and Refunds
a. Return Policy: We take pride in delivering high-quality custom merchandise tailored to your specifications. Due to the unique nature of custom orders, returns and refunds are generally not accepted once the order has been approved and production has begun. However, if you receive a defective item, please contact our customer support as soon as possible after delivery to discuss the issue. We will work with you to arrange for an exchange or resolution.
b. Refund Policy: Refunds are typically not issued for custom orders once production has commenced. If you believe there has been an error in your order or if you receive a defective item, please contact us as soon as possible, and we will assist you in resolving the issue to your satisfaction. Refunds, if applicable, will be processed using the original payment method and may take 5-10 business days to reflect in your account. Please note that shipping and handling fees are generally non-refundable unless the issue is due to our error.
Intellectual Property
All content on our website, including logos, designs, text, and other materials, is the intellectual property of LF Marketing and is protected by copyright. Some images on our website may be sourced from other contributors and are used with appropriate licenses, including free copyrights. Users are granted a limited, non-exclusive license to access and use this content for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution of our intellectual property or images from other contributors is strictly prohibited and may result in legal action.
Contact Us
We hope this section provides you with helpful information. If you have any further questions or concerns, please don't hesitate to contact our customer support team. We're here to assist you throughout your shopping experience.
